Privacy Policy
Last updated: 12/16/2025
We take your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it.
What We Collect
Account Info
Email, name, company name (optional), and encrypted password. If you use Google sign-in, we get your email and profile info from Google.
Your Transcripts
The meeting transcripts you upload. We store and analyze them with AI to give you insights.
Usage Data
Pages you visit, features you use, search queries, timestamps. Plus technical stuff like IP address, browser type, and device info.
Payment Info
Handled by Stripe. We never see your full card details—just last 4 digits, expiration, brand, and transaction history.
How We Use It
- • Provide and improve the service
- • Process your transcripts with AI and generate insights
- • Enable semantic search across your data
- • Send service notifications and email reports
- • Process payments and manage subscriptions
- • Respond to support requests
- • Monitor for abuse or violations
- • Comply with legal requirements
AI Processing
We use OpenAI, Google (Gemini), and Perplexity AI to analyze your transcripts. Parts of your transcripts are sent to these services for processing.
We don't use your data to train AI models. We don't share it with AI providers for any purpose other than giving you the service.
Data Storage
Your data lives on Supabase (PostgreSQL) servers. We use encryption in transit (HTTPS) and at rest. That said, no system is bulletproof.
Who We Share With
We don't sell your data. We only share it in limited cases:
- Service Providers: Supabase, OpenAI, Stripe, Vercel—companies that help us run the service
- Team Members: If you use team features, your transcripts are shared with teammates you invite
- Legal Requirements: When required by law or court order
- Business Transfers: In a merger, acquisition, or sale
Data Retention
We keep your data as long as your account is active. Delete your account and we delete your data within 30 days (unless legally required to keep it). Backups might stick around for up to 90 days.
Your Rights
Access & Export
Download your transcripts anytime. Use the export feature to get everything in JSON format.
Deletion
Delete individual transcripts or your entire account from settings. Account deletion is permanent.
Email Preferences
Manage email report preferences in settings. You can't opt out of service-related emails (payment confirmations, security alerts).
Cookies
We use cookies to maintain your session and remember preferences. Disable them in your browser if you want, but some features might break.
International Transfers
Your data might be processed in countries other than yours. We ensure appropriate safeguards are in place.
Kids
Service is not for anyone under 18. If we find out a child gave us their info, we'll delete it immediately.
Changes to This Policy
We might update this policy. If we make big changes, we'll email you. Continuing to use the service means you accept the changes.
Contact
Questions about privacy? Email us at hello@scriptal.io or visit our contact page.